Delivery Policy
WS Platform provides digital products and services. Delivery method and timing can vary by product type and are shown on the relevant product or service page where applicable.
Automated Digital Delivery
Eligible downloads, keys, links or account details may be delivered automatically after successful payment and order verification. Delivery may appear on the order page, customer account or email.
Manual Delivery & Services
Some subscriptions, setup services, courses, social media services, virtual-number services or other manually fulfilled products may require processing. The product page or order communication should be checked for the applicable delivery estimate or requirements.
Order Verification
Orders may be held temporarily for payment confirmation, fraud prevention, customer verification or clarification of delivery details. Supplying accurate contact and order information helps prevent delays.
Customer Responsibilities
Customers are responsible for providing a working email address, correct account or service details where required, and checking spam or junk folders. Do not send passwords or sensitive credentials unless the specific service requires a secure method for doing so.
Delivery Problems
If an order shows as paid but has not been delivered within the timeframe stated for that product, contact webcone8@gmail.com with your order number so the delivery can be checked.